Student Financial Services

Contact Us

Office Hours: Monday-Friday, 8 a.m.-5 p.m. or virtual as needed

Summer Hours: Monday-Friday, 8 a.m.-4 p.m. or virtual as needed

Lamoni Office Location: Frederick Madison Smith Library, Lower Level

Independence Office Location: Main Level  

Telephone: 866.GRACELAND, option 3

 

________________________________________________________________________________________

Mailing Address:

Student Financial Services

Graceland University

1 University Place

Lamoni, IA 50140

Independence Campus Contact Information:

Student Financial Services

Graceland University

1401 W Truman Road

Independence, MO 64050

Phone: 816.423.4713

 

Student Financial Services Staff

Lamoni Campus

Reta George
Director of Student Financial Services
641.784.5228      Reta.George@graceland.edu

   •  Works with Department of Education to assure Graceland meets requirements of degree granting institution.

   •  Manage area functions to ensure compliance and customer service are acceptable.
   •  Coordinate Financial Clearance process

   •  Prepare reports for financial audit process and meet with auditors as needed.

   •  Prepare budget projections and reports of aging receivables.

   •  Approve department invoices, journal entries and credit balance refunds in excess of $5,000.

   •  Monitor student account and loan accounts.

   •  Standing member of MIS, PSC and Enrollment Management Committees.

   •  Manages awarding of restricted scholarships. 

 

Kelley Cook
Assistant Director
641.784.5161   kelley.cook@graceland.edu

   •  Supervises Financial Advisors and assists when they are unavailable.
   •  Approves student credit balance refunds up to $5,000.

   •  Assist Advisors with elevated student issues.

   •  Maintains billing system tables.

   •  Reconciles Student Accounts and scholarship accounts.

   •  Provides support and training for Advisors.

   •  Reviews check and balance reports for various issues.

   •  Create/Maintain/update department forms as necessary.

 

 

Chris Clark

Verification & Compliance Specialist 

641.784.5427    chris.clark@graceland.edu

   •  Responds to questions and concerns from students and families regarding Verification.
   •  Responsible for maintaining and updating financial aid policy and procedures.
   •  Administers verification processes.

   •  FAFSA error codes.

 

 

Cheyenne Francis
Financial Advisor (Lamoni Campus last names that start with A-K)
641.784.5364      Cheyenne.Francis@graceland.edu

  •  Advises Lamoni campus students with last names beginning with A-L.
   •  Establishes education budget for traditional undergraduate bachelor programs.
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
   •  Contact person for private education lenders.
   •  Review of accounts and follow up with students on balance issues.
   •  Assists with maintaining and updating financial aid policy and procedures.

 

Kevin Lindgren
Financial Advisor (Lamoni Campus last names that start with L-Z)
641.784.5174    kevin.lindgren@graceland.edu 
   •  Advises Lamoni campus students with last names beginning with L-Z.
   •  Establishes education budget for traditional undergraduate bachelor programs.
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment
   •  Assists with maintaining and updating financial aid policy and procedures.  
   •  Review of Accounts and follow up with students on balance issues
     

Kandi Snethen
Financial Specialist  
641.784.5134     kandi.snethen@graceland.edu
   •  Assists former students with accounts.

   •  Satisfactory Academic Progress notification and appeals

   •  CCLP  

   •  1098T Tax form assistance

   •  Unusual Enrollment

 

Independence Campus

Advising the following programs:

Undergrad Nursing Program (on campus and online)

Undergrad Education Independence/Trenton Campus

Master of Nursing

Doctor of Nursing

Doctor of Physical Therapy

Seminary

Business Online

 
 
Morgan Schueler
Online Financial Advisor (Master of Nursing, Doctor of Nursing)
641-784-5131     morgan.schueler@graceland.edu 
   •  Advises students in programs listed above  
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
   •  Assists with maintaining and updating financial aid policy and procedures.  
   •  Review of Accounts and follow up with students on balance issues.
 
 
Laura Sweazea
Independence/Trenton/Online Financial Advisor (Independence/Trenton campus students, UNDG online students, Masters of Seminary, Master of Data Science, Master of Nutrition and Human Performance, Doctor of Physical Therapy)
816.423.4713     laura.sweazea@graceland.edu
  • Advises students in programs listed above  
  • Establishes financial need for each student.
  • Packages students according to federal, state and institutional guidelines.
  • Responds to questions and concerns from students and families.
  • Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
  • Assists with maintaining and updating financial aid policy and procedures.
  • Review of Accounts and follow up with students on balance issues.

 

 

 

 
 
 

FAFSA Time

It is time once again to complete the FAFSA for the upcoming 2023-24 academic year.  You can do this online at www.fafsa.ed.gov .  Graceland's school code is 001866 .  Iowa residents must submit their FAFSA prior to July 1.  
 
If you need help or have questions, please contact Student Financial Services at 866-GRACELAND or by email at myfinancials@graceland.edu.
 
 
 
Are You Selected For Verification? 
 
You can use the IRS Data Retrieval Tool through FAFSA to eliminate having to order a tax transcript.  

 

NOTE 1:The IRS Data Retrieval Tool is now available to use on the 2023-24 FAFSA® form on fafsa.gov when the form launched on Oct. 1, 2022.

   

If you need to order a tax transcript, please go to www.irs.gov and order a tax return transcript. 

 

You will also need to fill out a 2023-24 verification worksheet. 

   
Our office will correspond with you through your Graceland issued email address. We will use your alternative email if we have not heard from you after corresponding to your Graceland email account.  Please do not provide sensitive or confidential information in email messages.
 
 

After Verification:

  
If the EFC changes with the completion of verification, adjustments will be made to the financial aid package.   The student will be notified to check their revised award letter on my.graceland or will be sent a paper copy of their new award.   If the financial aid has posted to the student account prior to the student being selected for verification, the aid will be adjusted and funds will be returned to the Pell account if the student’s Pell is decreased.   Adjustments to other funds will be made and adjusted on the student account.
 
  

Misreported Information and/or Fraud:

  

If the verification specialist or other staff of the financial aid department suspect that a student, employee, or other individual has misreported information or altered documentation to fraudulently obtain federal funds, they will report their suspicions and provide any evidence to the Office of Inspector General .

  

Mission Statement

The Graceland University Department of Student Financial Services is comprised of a team of dedicated professionals committed to serving students by providing them information to secure the necessary financial resources to meet their educational goals and financial obligations to the university. We provide quality customer service in helping students and their families seek, obtain, and make the best use of all financial resources while being excellent stewards of University funds and complying with Federal and Institutional regulations and guidelines.

In pursuing our mission we strive to uphold the highest degree of professionalism, confidentiality, honesty and integrity; embrace emerging technologies; provide guidance and support for students; and work collaboratively with all areas of the University, recognizing that only together can we achieve our common goal to enhance enrollment and retention, as well as the academic and financial success of our students.

Forms and Quick Links

Special Announcements

      
IMPORTANT INFORMATION ABOUT YOUR FINANCIAL AID:      

Subsidized Loan Eligibility Limit

There is now a maximum eligibility period which affects Direct Subsidized Loan Eligibility for 1st time borrowers ON or AFTER July 1, 2013. There is now a limit on the maximum period of time (measured in academic years) that you can receive Direct Subsidized Loans. In general, you may not receive Direct Subsidized Loans for more than 150% of the published length of your program. This is called your “maximum eligibility period”. You can usually find the published length of any program of study in your school’s catalog.
 For example, if you are enrolled in a 4-year bachelor’s degree program, the maximum period for which you can receive Direct Subsidized Loans is 6 years (150% of 4 years = 6 years). If you are enrolled in a 2-year associate degree program, the maximum period for which you can receive Direct Subsidized Loans is 3 years (150% of 2 years = 3 years).
Your maximum eligibility period is based on the published length of your current program. This means that your maximum eligibility period can change if you change programs. Also, if you receive Direct Subsidized Loans for one program and then change to another program, the Direct Subsidized Loans you received for the earlier program will generally count against your new maximum eligibility period. For additional information and examples, please review the official announcement from the US Department of Education.
 
Official enrollment data for the enrollment period will be locked by the Registrar immediately following the last day to add/drop a course.
Student Financial Services will determine student eligibility for federal, state and institutional funds. Students’ enrollment status (full-time, half-time, less than half-time) will not change after this date.
 ·         Credits added after the census date cannot be used to increase financial aid eligibility.
 ·         The courses each student is enrolled in and attending as of the census date will determine the amount of financial aid they are eligible to receive.
 ·         For students who reduce their enrollment after the first day of class, but do not add a course on or before the census date, aid will be decreased to match their enrollment.