Office Hours: Monday-Friday, 8 a.m.-5 p.m.

Summer Hours: Monday-Friday, 8 a.m.-4 p.m.

Location: Patroness Hall, East Wing

Telephone: 866.GRACELAND, option 2

Fax: 641.784.5242

________________________________________________________________________________________

Mailing Address:

Student Financial Services

Graceland University

1 University Place

Lamoni, IA 50140

Independence Campus Contact Information:

Student Financial Services

Graceland University

1401 W Truman Road

Independence, MO 64050

Phone: 816.423.4719

Fax: 816.833.2990

Lamoni Campus

Talia Brown 
Executive Director of Systems and Operations

641.784.5117     Talia.Brown@graceland.edu


   •  Oversees all staff and processes in Student Financial Services and Information Technology Services.
   •  Coordinates with VP for Business Services and SFS staff for financial strategies.
   •  Responds to concerns from staff, students & families, faculty and administrators.   

   •  Works with Department of Education to assure Graceland meets requirements of degree granting institution.

   •  Determines institutional allocation of resources. 

   •  Monitors and prepares projections to determine budget expectations.



Sherri Brenizer
Director of Student Financial Services
641.784.5051     Sherri.Brenizer@graceland.edu


   •  Manage area functions to ensure compliance and customer service are acceptable.
   •  Coordinate Financial Clearance process

   •  Prepare reports for financial audit process and meet with auditors as needed.

   •  Prepare budget projections and reports of aging receivables.

   •  Approve department invoices, journal entries and credit balance refunds in excess of $5,000.

   •  Monitor student account and loan accounts.

   •  Standing member of MIS, PSC and Enrollment Management Committees.

   •  Manages awarding of restricted scholarships. 

 

Reta George
Assistant Director
641.784.5228    Reta.George@graceland.edu


   •  Supervises Financial Advisors and assists when they are unavailable.
   •  Approves student credit balance refunds up to $5,000.

   •  Assist Advisors with elevated student issues.

   •  Maintains billing system tables.

   •  Reconciles Student Accounts and scholarship accounts.

   •  Provides support and training for Advisors.

   •  Reviews check and balance reports for various issues.

   •  Create/Maintain/update department forms as necessary.

   •  Outside billing for Russ Pieken.


 

Tiffani Evans

Verification & Compliance Specialist 
641.784.5427   Tiffani.Evans@graceland.edu


   •  Responds to questions and concerns from students and families regarding Verification.
   •  Responsible for maintaining and updating financial aid policy and procedures.
   •  Administers verification processes.

   •  Processes Unusual Enrollment History/FAFSA error codes.

 

Kandi Snethen
Senior Financial Advisor (Lamoni Campus last names that start with A-G)

641.784.5364      Kandi.Snethen@graceland.edu


   •  Advises Lamoni campus students with last names beginning with A-G.
   •  Establishes education budget for traditional undergraduate bachelor programs.
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
   •  Contact person for private education lenders.
   •  Review of accounts and follow up with students on balance issues.
   •  Assists with maintaining and updating financial aid policy and procedures.

 

Kelley Cook
Financial Advisor (Lamoni Campus last names that start with H-P)

641.784.5174    Kelley.Cook@graceland.edu
   •  Advises Lamoni campus students with last names beginning with H-P.
   •  Establishes education budget for traditional undergraduate bachelor programs.
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment
  .•  Assists with maintaining and updating financial aid policy and procedures.  
   •  Review of Accounts and follow up with students on balance issues
 
  

Tiffani Evans
Financial Advisor (Lamoni Campus last names that start with Q-Z)
641.784.5140     mailto:tmedward@graceland.edu

 

   •  Advises Lamoni campus students with last names beginning with A-Z.
   •  Establishes education budget for traditional undergraduate bachelor programs.
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Review of Accounts and follow up with students on balance issues.  
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
   •  Assists with maintaining and updating financial aid policy and procedures.  

 

   

Debbie Lundy
Loan Officer   
641.784.5134     Debbie.Lundy@graceland.edu
   •  Assists former students with accounts.

   •  Manages loan process with COD

   •  Manages Perkins Loan fund
   •  CCLP  

   •  1098T Tax form assistance

   •  Processes AR entries/adjustments to student accounts

 

Independence Campus

Advising the following programs:

Nursing Program (on campus and online)

Undergrad Education Independence Campus

Master of Education

Seminary

Business Online

 
 
Sariah Martinko
Independence Financial Advisor (Independence campus last name starts with A-K)
816.423.4715     Sariah.Martinko@graceland.edu
   •  Advises students in programs listed above (Last name A-K)
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
   •  Assists with maintaining and updating financial aid policy and procedures.  
   •  Review of Accounts and follow up with students on balance issues.
 
 
Rachael Wigand
Independence Financial Advisor (Independence campus last name starts with L-Z)
816.423.4713     Rachael.Wigand@graceland.edu
   •  Advises students in programs listed above (Last name L-Z)
   •  Establishes financial need for each student.
   •  Packages students according to federal, state and institutional guidelines.
   •  Responds to questions and concerns from students and families.
   •  Counsels entering and continuing students regarding loans and requirements for smooth enrollment.  
   •  Assists with maintaining and updating financial aid policy and procedures.  
   •  Review of Accounts and follow up with students on balance issues.
 

 

 

 

 
 
 
It is time once again to complete the FAFSA for the upcoming 2020-21 academic year.  You can do this online at www.fafsa.ed.gov .  Graceland's school code is 001866 Iowa residents must submit their FAFSA prior to July 1.  
 
If you need help or have questions, please contact Tiffani Evans at 641-784-5427 or by email at Tiffani.Evans@graceland.edu.
 
 
 
Are You Selected For Verification? 
 
You can use the IRS Data Retrieval Tool through FAFSA to eliminate having to order a tax transcript.  

 

NOTE 1:The IRS Data Retrieval Tool is now available to use on the 2020-21 FAFSA® form on fafsa.gov when the form launched on Oct. 1, 2019.

   

If you need to order a tax transcript, please go to www.irs.gov and order a tax return transcript. 

 

You will also need to fill out a 2020-21 verification worksheet

   
Our office will correspond with you through your Graceland issued email address. We will use your alternative email if we have not heard from you after corresponding to your Graceland email account.  Please do not provide sensitive or confidential information in email messages.
 
 

After Verification:

  
If the EFC changes with the completion of verification, adjustments will be made to the financial aid package.   The student will be notified to check their revised award letter on my.graceland or will be sent a paper copy of their new award.   If the financial aid has posted to the student account prior to the student being selected for verification, the aid will be adjusted and funds will be returned to the Pell account if the student’s Pell is decreased.   Adjustments to other funds will be made and adjusted on the student account.
 
  

Misreported Information and/or Fraud:

  

If the verification specialist or other staff of the financial aid department suspect that a student, employee, or other individual has misreported information or altered documentation to fraudulently obtain federal funds, they will report their suspicions and provide any evidence to the Office of Inspector General .

  

The Graceland University Department of Student Financial Services is comprised of a team of dedicated professionals committed to serving students by providing them information to secure the necessary financial resources to meet their educational goals and financial obligations to the university. We provide quality customer service in helping students and their families seek, obtain, and make the best use of all financial resources while being excellent stewards of University funds and complying with Federal and Institutional regulations and guidelines.

In pursuing our mission we strive to uphold the highest degree of professionalism, confidentiality, honesty and integrity; embrace emerging technologies; provide guidance and support for students; and work collaboratively with all areas of the University, recognizing that only together can we achieve our common goal to enhance enrollment and retention, as well as the academic and financial success of our students.

      
IMPORTANT INFORMATION ABOUT YOUR FINANCIAL AID:      

Subsidized Loan Eligibility Limit

There is now a maximum eligibility period which affects Direct Subsidized Loan Eligibility for 1st time borrowers ON or AFTER July 1, 2013. There is now a limit on the maximum period of time (measured in academic years) that you can receive Direct Subsidized Loans. In general, you may not receive Direct Subsidized Loans for more than 150% of the published length of your program. This is called your “maximum eligibility period”. You can usually find the published length of any program of study in your school’s catalog.
 For example, if you are enrolled in a 4-year bachelor’s degree program, the maximum period for which you can receive Direct Subsidized Loans is 6 years (150% of 4 years = 6 years). If you are enrolled in a 2-year associate degree program, the maximum period for which you can receive Direct Subsidized Loans is 3 years (150% of 2 years = 3 years).
Your maximum eligibility period is based on the published length of your current program. This means that your maximum eligibility period can change if you change programs. Also, if you receive Direct Subsidized Loans for one program and then change to another program, the Direct Subsidized Loans you received for the earlier program will generally count against your new maximum eligibility period. For additional information and examples, please review the official announcement from the US Department of Education.
 
Official enrollment data for the enrollment period will be locked by the Registrar immediately following the last day to add/drop a course.
Student Financial Services will determine student eligibility for federal, state and institutional funds. Students’ enrollment status (full-time, half-time, less than half-time) will not change after this date.
 ·         Credits added after the census date cannot be used to increase financial aid eligibility.
 ·         The courses each student is enrolled in and attending as of the census date will determine the amount of financial aid they are eligible to receive.
 ·         For students who reduce their enrollment after the first day of class, but do not add a course on or before the census date, aid will be decreased to match their enrollment.