Microsoft Authenticator App

2-Step Verification Guide

Please note: 2-step verification uses a more secure method of connecting your mobile device to your account. Many apps for email do not yet support it. You will need to either use an app that supports 2-step verification, or use an app password if it doesn't. Information on App Passwords is in the next section.

List of apps supporting 2-step verification
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For apps that do not support 2-step verification (such as GMail or iOS 10 and before) you won't use your password when asked for it. Instead you'll type in a special app password that you have to first create. Look at the next section of this guide on how to get an app password

An App Password is a special password you create that allows apps that can't use two-step verification to access your account. It takes just a few minutes to do.

To get an App Password, follow Microsoft's Guide. Skip the first section, and start at the next section titled "To Create another app password". When you create the password, give it a meaningful name in case you ever need to delete it (such as if you lose your device).

For MiCollab: you'll need to paste the app password into the Exchange Password when asked for it

For Mobile Devices: at step 7, instead of copying the password to your clipboard you will need to type it in to your app when it asks for your password.

Important! App passwords bypass two-step verification and should be used rarely and with great caution. Do not ever write down, store, or share this password. Always create a new password when needed and delete unneeded ones at the same time.

Secure your device! If you are connecting your device to Office 365 or using your cell phone number to receive codes you will want to have your device secured.

Your device should have a lock screen that is more than just a swipe, pin, or pattern to unlock. Use a password or biometric (fingerprint/face recognition) to secure your device. Don't share your device with others. If you do, such as with a spouse or child, treat it like a shared/public computer. Don't access Office 365 through an app but instead log in and out of the web.

Remember, your Office 365 account is yours for use with Graceland and come with additional security requirements by policy, don't let others have access to it!