• Remain calm; cooperate with the person and make no sudden movements.
  • Call 911
  • When safe to do so, alert other employees/students that an emergency/danger is present or imminent and quietly leave the area.

If you receive a phone call regarding a hostage situation:

  • Keep the caller on the line to get as much information as possible.
  • Use the KIDNAPPING/HOSTAGE CHECKLIST (see next section) to record all information.
  • Call 911

If you receive a ransom note regarding a hostage situation:

·         Minimize handling of the note until it is delivered to the authorities.

·         Call 911

Hostage Situation

Remember that you are a valuable commodity to your captors. It is important to them to keep you alive and well.

If possible notify 911, staff, faculty, students of your situation, if safe to do so.

  • Try to remain inconspicuous, avoid direct eye contact and the appearance of observing your captors


  • Constantly assess the situation.
  • If questioned, keep your answers short and to the point. Do not volunteer information or make

unnecessary overtures. Do not condone the individual’s actions.

  • In a calm voice and mannerism, try to talk to the individual. Gradually and increasingly make request

for personal comforts.

  • Comply with the individual’s demands as long as they are reasonable.
  • If a rescue attempt is made by law enforcement lie flat and face down on the ground covering your

head with your arms and hands. Do not get up until told to do so by law enforcement officers. You will

be handcuffed, this is a safety precaution. Law enforcement officers cannot be positive that there is not

another hostage taker who is posing as a hostage. You will be lead outside and identified by a staff or

faculty member.



Please see media page for information about media coverage of an emergency event.