We’ve recently heard from students that when they submitted their online exam it blanked out all their answers. This appears to be limited to student using the popular Chrome browser. Please do NOT use Chrome when working on online assignments.
Jenzabar, our vendor for My Graceland, is aware of this issue. They do not currently support Chrome. I regularly view My Graceland in Chrome and have not seen a problem. However I don’t take online tests!
If you have any problems in Chrome, your first step should be to try it in another browser.