Change Network Password

Passwords>Password Policy

Graceland's Reset Tool

This page deals entirely with Graceland's network password which you use for Brightspace, My Graceland, and library resources. 
 
Enroll in Graceland's Password Reset Tool

Go to reset.graceland.edu to enroll by setting up security questions and answers. This will let you unlock your account or reset your password if you forget it without assistance from TechSupport.
 
Change your password using Graceland's Password Reset Tool
 
Once you have enrolled you can change your password or unlock your account. Just click on "Reset Password," answer your security questions, and change your password. If you have any problems, call TechSupport at 641-784-5400 between 8:00 am and 5:00 pm Central time.
 
 
 

Note

The password discussed on this page is Graceland's network password used only by current students and current employees .
Passwords>Password Policy

Password Criteria

Passwords
 
Students are not required to change their passwords unless their work assignment gives them access to sensitive data or files.
 
Employees (including some student workers) are required to change their Graceland network passwords every 90 days. This password is used for your email, the My Graceland website and Library databases.
 
 All passwords must meet the following security criteria:
  • must be at least seven characters long
  • should start with a letter
  • contain at least one number (0-9)
  • at least one uppercase letter (A-Z)
  • at least one lowercase letter (a-z)
  • cannot be a password you have used in the past
  • cannot contain a part of your name.

Employees who work with some systems including Uniface and Budget Review outside of My Graceland must have usernames with a maximum of 8 characters that do not contain special symbols like # _ or !. Other unusual systems may have their own requirements.

Graceland is committed to the security and privacy of your personal information. Graceland will never ask you for your password, nor request it in an email. Please don't share your password with anyone, even Information Technology employees!

How to pick a password 
 

The best passwords aren't words in dictionaries and aren't names. Try remembering a sentence like "In 2015 I started at Graceland" and take the first letters to make "I15IsaG". Lyrics from a song are also good. For example, "Hey, I just met you" (a song from 2012) would be "HIjmy12".